FAQ
General
The 2026 edition will take place at the Société des arts technologiques (SAT) in Montréal, located at 1201 Boulevard Saint-Laurent, Montréal, QC H2X 2S6.
It takes place on September 2nd to September 5th.
The official language for OFFF festival is English, so all the activities will be carried out in English.
The majority of the activies and conferences for FORUM will be held in English. Activities in French will be mentioned in the schedule.
Our head office customer support team has the skills and product knowledge to fully support your needs, feel free to contact us anytime.
Customer Service: info@offforum.com. When sending your request, please, indicate your full name and a description of the issue.
Policies
No changes or refunds will be accepted after the transaction has been carried out.
An error during the purchase or failure to attend the event, among other reasons, will not be grounds for a refund of the sum or any modification to tickets purchased.
The purchase amount of the tickets will only be reimbursed in the event of a verified technical problem within the purchase or total cancellation of the event.
Please mind that the ticket is valid for OFFF and FORUM 2026 edition only.
When you purchase the ticket, the system automatically generates the invoice. We recommend you check the "Spam" section.
If it didn’t work, please send a request to info@offforum.com, indicating your full name, the type of the purchased ticket (Early Bird / Regular / Workshop ticket), the paid amount and the billing information.
If you're a current student or a recent graduate, you qualify for a student discount.
To arrange a discount, please contact us at info@offforum.com